Old Worlds, New Adventures! Come Join The Experts!
Frequently Asked Questions
How many people are in a tour?
On shared tours the maximum is 12 persons per tour. On private tours it’s up to you!
Can I pay my balance with PayPal or a Credit Card?
We ask for balance in cash to avoid bank fees, however if you prefer to pay the balance with a CC or through PayPal we can do it with a +5% transaction fee.
Do you offer tours for big groups such as weddings?
Yes! We’ve had tours for up to 80+ people. It was fun! Also, we offer special prices for big groups, so contact us and let us know what you’re planning.
What is the price for a tour?
Price per person depends on the total number of people in a tour. If you want to join a shared tour let us know when and we’ll provide options. Costs are listed in the tours’ pages.
What does the cost include?
Cost includes transportation from and back to your resort, all entrance fees, lunch (in full day tours), cold bottled water in the van during the whole ride, snorkeling gear (where applicable) and your own private certified guide who will accompany you during the ride and at the sites. Cost does not include tips for your guide and driver.
What should I bring with me on my adventure?
Swimming suit, towel, backpack, comfortable walking shoes, water socks or sandals, biodegradable sunblock, biodegradable mosquito repellent (if you are sensitive), a hat or a cap and a good night’s sleep!
Do you pick us up at our hotel?
Yes, we pick you up right outside your lobby (except for 2 particular resorts that do not allow external companies inside for pick up, in which case we pick you up at the front gate), the resorts that don’t allow anybody inside: Grand Mayan/Mayan Palace and the Blue Bay Grand Esmeralda.
At what time will you pick us up?
For shared tours pick ups vary between 6:00am and 7:00am depending on logistics. For private tours it’s 6:30am or 7:00am unless you specifiy you’d prefer a different time, no problem!